Billing Policies

Patients are responsible for the charges associated with the services received. However, to assist patients in meeting their financial obligations, the hospital will bill their health insurance carrier(s). Our registration personnel will ask you for a valid ID and your insurance information at each visit. Your cooperation in giving complete information will help in getting your insurance claim paid quickly.

Regardless of the type of insurance coverage, patients are ultimately responsible for payment of their medical bills. Although we bill your insurance carrier on your behalf and make reasonable attempts to collect payment from them, if services are denied or delayed, we will look to you for payment in full.

Payments of all known co-insurance, co-payments, deductibles and non-covered services will be collected at the time of service. Patients without insurance will also be asked for payment in full at the time of service. We will also ask for any previous balances due. Accounts with delinquent balances may be forwarded to a collection agency.

Patients who are uninsured or fail to provide us with adequate billing information, including proper authorizations, are responsible for the total payment of their bill.

At the patient's request, a detailed bill may be provided. The hospital will send periodic statements to the patient or responsible party in an effort to inform them of the status of their account.

Please contact our Financial Counselor at (517) 663.9477 or (517) 663.9407 for more details.