Billing Policies

As a courtesy to our patients, we will bill health insurance carrier(s) on your behalf. Our Patient Access or Registration personnel will ask for a valid ID and insurance card at each visit. Your cooperation in providing complete and accurate information will assist us in getting your insurance claim processed timely.

Payment of any known co-insurance, co-payments, deductibles and non-covered services is expected at the time of service. We may also request payment on any previous balances due. Insured patients who fail to provide us with adequate billing information, including proper authorizations, will be billed directly.

Regardless of the type of insurance coverage, patients are ultimately responsible for payment of charges incurred as a result of services received. Although we bill your insurance carrier on your behalf and make reasonable attempts to collect payment from them, if services are denied or payment delayed, we will look to you for payment in full.

ERMC will send periodic statements to the patient or responsible party in an effort to keep them informed of the status of their account. Accounts with delinquent balances will be forwarded to a collection agency.

Patients without insurance are encouraged to review our Financial Assistance Policy and complete a Financial Assistance Application for determination of financial assistance that may be available. This can be done prior to or after services are received.

Upon patient request, a detailed statement of charges can be provided. Please contact our Financial Counselor at (517) 663.9477 for more information.