ISO 9001:2008 CERTIFIED!
July 12th, 2017
Last month, ERMC welcomed back DNV GL Healthcare USA, Inc. surveyors. It was a bit of a surprise, as we did not expect them until July or August, and a number of key people were on vacation. It was great to see, however, that once again staff rallied together to provide everything that was required to prove that our organization conforms to the NIAHO Quality Management System standard and Medicare participation requirements.

ERMC had to meet or exceed certain standards for patients in several areas in order to achieve ISO 9001:2008 certification. A successful survey resulting in certification is confirmation of competence and is utilized as a strategic tool to report the consistency and transparency with which a business conducts itself. This formal recognition that we operate according to international standards adds credibility to our hospital and makes us stand out as an exceptional health care provider. It is a distinction that no other major hospital system in our area possesses. We are making a difference for our patients in terms of quality and safety that is unmatched, and we are proud to serve our community with excellence.
 
I am thankful for each and every one of you working hard to ensure that our patients receive the best of care. I am excited for what the future holds for ERMC. Thank you for your continuing efforts and dedication to making ERMC our patients’ number one choice for high quality healthcare that exceeds their expectations. For more details and an explanation of the benefits of this certification, please refer to http://www.iso.org/iso/home/standards/certification.htm.