Staff Highlights

(Left to right) ERMC Pharmacy Director Jeffrey Ackerman, PharmD;
ERMC President & CEO Tim Johnson; ERMC Patient Services
Administrative Assistant Jill Whitaker.

Eaton Rapids Medical Center (ERMC) employees Jill Whitaker and Jeffrey Ackerman, PharmD were honored with the Dr. Meinke & Dr. Sherman Care. Serve. Inspire. Award at the hospital holiday celebration on Saturday, January 5, 2019. Each year, two ERMC employees are recognized for providing exceptional service to fellow staff members, patients and the community. The award, also known as the Employees of the Year Award, was established to honor Dr. Albert Meinke and Dr. Eber Sherman, physicians who were instrumental in the founding of Eaton Rapids Medical Center.

Whitaker, the Administrative Assistant to the Chief Operating Officer, was nominated by two of her colleagues. She is known for being a go-getter, taking on multiple projects with a positive attitude. She joined the hospital in 2015 and serves on multiple committees, including the Best Places to Work team and Employee Service Committee.

Her nomination states, “Jill is a significant piece of the puzzle here at ERMC. She takes pride in her work and there is nothing she can’t do. She sees what needs to be completed and does it. She is positive and thinks about the whole picture as to how it will affect patients, staff, etc. She adds her humor to all situations to lighten the mood and make tasks more enjoyable while remaining productive.”

Another nomination details, “Jill is absolutely AMAZING! She is selfless and always giving of herself! When the new expansion was finishing completion, Jill was one of the first individuals to help put together office furniture, equipment, etc. She is always willing to jump right in to lend a hand and help. She always has a smile on her face!”

Ackerman started working at ERMC in July 2014 during his residency program and started full-time as the Pharmacy Director in October 2015. When asked to describe him, coworkers say he is very “thoughtful, selfless and gives without hesitation.”

His nomination shares, “Jeff makes it a point to personally sit and speak with every inpatient about their medications. He truly cares about our patients and their safety, making sure to listen and answer their questions. He wants to make sure they understand their medications before they go home. Doctors, staff and patients love him. He has personally paid for patients’ prescriptions, running to the store if we don’t have what someone needs in-house. He does research on patients’ copays and works with them to make sure they get what they need. He embodies our culture, going the extra degree in everything he does. Employees like Jeff make ERMC special and set us apart from the rest.”