Billing Department Hours

Monday - Thursday
7am - 4:30pm

Fridays
7am - 4:00pm

Billing Department

For all Billing Inquiries, call
(517) 663-9407

Medicare Billing Questions

What is an ABN (Advance Beneficiary Notice) ?

You will be asked to read and sign an Advance Beneficiary Notice (ABN) - Medical Necessity Waiver prior to receiving care that falls in a category that Medicare or Medicaid may not consider covered. In that instance, you accept responsibility for payment of the full amount charged.

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How does receiving an ABN (Advance Beneficiary Notice) help me?

The Advance Beneficiary Notice (ABN) helps you to make an informed decision whether to receive the service or item that is not covered by Medicare and how much this service will cost you.

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I have health insurance in addition to Medicare. Will you bill the other insurance company also?

If you have given us information about your additional health insurance, we will bill that insurance company after Medicare makes their payment.

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Why do I have to give you information about other insurances if I have Medicare coverage?

Medicare will not allow us to file claims until the other insurer has denied claims. In certain situations, we must consider the possibility that another party may be responsible for your expenses before we bill Medicare. For example, if you were injured in a car accident, or at your work site or on someone else’s property, it is our responsibility to make sure those claims are filed appropriately. Consequently, we need to have complete information about all insurance coverages you have.

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What is the Medicare Explanation of Benefits (EOB) Form?

The Explanation of Benefits form is an information document that Medicare sends to you after it has processed your medical claims. The Explanation of Benefits form provides you with information about the payment status of your bill.

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What should I do with my Explanation of Benefits (EOB) form?

We recommend you keep the Explanation of Benefits forms you receive from Medicare until all your medical claims have been paid in full. If you have other health insurance in addition to Medicare coverage, your insurance company will normally require a copy of the Explanation of Benefits from you before they will pay any remaining balance on your account.

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What is the difference between Part A and Part B on the Explanation of Benefits (EOB) form?

Part A covers inpatient hospitalization and Part B covers outpatient services.

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What is my Medicare deductible?

For detailed answers, please visit the Medicare Website

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Should I pay the balance listed as "your total responsibility" on the EOB form?

No, this amount could change depending on your individual insurance coverage. You should wait until you receive a bill from Eaton Rapids Medical Center before making payment.

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