ERMC to hold blood drive

Eaton Rapids Medical Center (ERMC) is partnering with the American Red Cross to hold a blood drive on Monday, February 22nd from 12:00 to 4:45 p.m. in the Main Conference Room of ERMC. Every two seconds, someone in America needs blood. Donating one pint of blood can save up to three lives.

Donors must be at least 17 years old or 16 with parental consent and weigh 110 pounds or more. Donors are also asked to bring identification and know the names of medications they are taking.

Eaton Rapids Medical Center is located at 1500 South Main Street in Eaton Rapids. For more information or to schedule an appointment, please visit, sponsor code ERMC. Walk-in donors are also welcome.

Article posted on February 9th 2016. - Article Permalink

ERMC employee honored with award

Eaton Rapids Medical Center (ERMC) employee Heather Schragg was honored with the Dr. Meinke and Dr. Sherman Distinguished Service Award at the hospital Winter Gala on Saturday, January 9, 2016. Each year, an ERMC employee is recognized for providing exceptional service to Eaton Rapids Medical Center patients and the community. The award was established to honor Dr. Meinke and Dr. Sherman, physicians who were instrumental in the founding of Eaton Rapids Medical Center.

Heather has served as Patient Experience Director at Eaton Rapids Medical Center for more than three years. In her role, she oversees the hospital Risk and Quality Management programs. A large function of her job is working with patients and their concerns.

Heather was nominated by two of her colleagues. Her nomination states "Heather has a way of making patients feel at ease when discussing their concerns. Her warm and welcoming approach is well-received. She is very caring. She actively thanks patients for bringing issues to our attention, as this is an opportunity for us to improve our processes and improve the patient experience."

Heather has been instrumental in implementing customer service initiatives. She is the chairperson of the steering committee that oversees committees and initiatives that aim to improve patient and employee experiences, acting as liaison between Eaton Rapids Medical Center and the consultants at Capstone Leadership Solutions, Inc. Heather keeps committees and managers accountable for goals, action plans, strategies and results.

The nomination adds, "She has done an amazing job coordinating and facilitating our customer service events and helping us all understand the importance of the skills. She always finds ways to make you feel like part of the team and sincerely enjoys working with each staff member. She comes at every task with great energy. She is always so optimistic and positive when introducing or implementing change. Heather is also very committed to the community. Not only does she deliver Meals on Wheels to those in need in our area, she coordinates the program for Eaton Rapids."

Heather's persistence has paid off for the Medical Center, as evidenced by recent recognition and awards. She played a major role in the hospital ranking number one in Michigan for patient satisfaction two years in a row. The success of her efforts were again demonstrated when ERMC was recognized by the National Organization of State Offices of Rural Health for overall excellence in Quality, Outcomes, Patient Perspectives, and Financial Strength, reflecting top quartile performance among all acute care hospitals in the nation. ERMC was the only hospital in Michigan to be recognized in all four categories in 2015.

Article posted on January 22nd, 2015. - Article Permalink

ERMC Foundation offers scholarships

The Eaton Rapids Medical Center (ERMC) Foundation is offering two $1,000 scholarships to area high school seniors who plan to pursue a registered nursing degree. The purpose of the scholarship is to provide local students with assistance in entering the healthcare field. In addition to the scholarship, award recipients will be given the opportunity to observe procedures performed at Eaton Rapids Medical Center.

Applicants must be in good academic standing with a 3.0 or higher grade point average. Recipients will be selected by the ERMC Foundation Scholarship Committee. Applications can be found by visiting the Foundation page on the Eaton Rapids Medical Center website at Completed applications are due on March 31, 2016. For more information about the scholarships, ERMC Foundation or to make a donation, call (517) 663-9524.

Article posted on January 15th, 2016. - Article Permalink

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