Eaton Rapids Medical Center (ERMC) employees Stephanie Bowerman and Belinda Ide were honored with the Dr. Meinke and Dr. Sherman Distinguished Service Award at the hospital's 2015 Winter Gala on Saturday, January 10, 2015. Each year, two employees are recognized for providing exceptional service to Eaton Rapids Medical Center patients and the community. The award was established to honor Dr. Meinke and Dr. Sherman, physicians who were instrumental in the founding of Eaton Rapids Medical Center
Stephanie Bowerman has been a Medical Assistant in the ERMC Family Practice & Redicare for nearly three years. The nomination describes Bowerman as a great example of always putting the patients first, stating "Stephanie takes pride in serving her patients and coworkers. She is one of those employees you want to clone. She strives to always do her best and what's right for the patient. She goes the extra mile with every patient interaction. One day, Stephanie was asked to contact a patient with critical labs. She went to great lengths to contact the patient and make an appropriate referral to ensure the patient received the care he needed. Seeing her work on this, you would have thought it was her own mom or dad needing these services. Stephanie comes in every day with a smile on her face and is truly happy to be at her job. She has such a positive presence about her and she simply reminds me why I am here and why we all chose to work in the healthcare field."
Belinda Ide works as a Health Information Management Analyst and has been with Eaton Rapids Medical Center for almost five years. The nomination states "Belinda will go out of her way, every time, to assist in whatever way possible. She is never one to shy away from work. She makes everyone else's job more enjoyable. If someone is behind, she will help out. If someone needs something done differently, she will do it. If a patient needs something from another department, she will serve as the go-between. If the hospital had only one person to represent us from a customer service perspective, it should be Belinda! In addition, Belinda and her husband own and operate a care home in our community for men with disabilities. When listening to her talk, it is clear that there is deep respect and caring for these individuals. It is also obvious that when she leaves here in the evening, she goes home and puts forward just as much effort there as she does here. Belinda supports our community very well through her interactions with our patients. It is clear that she is well-liked and that our patients think very highly of her, and in turn, the hospital, as well."
Photo: ERMC employees Stephanie Bowerman (left) and Belinda Ide (right) receive the Dr. Meinke and Dr. Sherman Distinguished Service Award.