Going Home

Discharges
Eaton Rapids Medical Center employs registered nurses and a social worker who will assist you and your family members when it is time for your discharge. This will help make your transition from hospital to home more comfortable. Any special instructions you may need to follow will be provided.

Billing/Financial Concerns
Hospital reimbursement under your insurance is determined by your illness or injury and services you receive. The hospital may be paid on a fixed payment for each hospital encounter. You may be responsible for deductibles, co-insurance and any policy limitations. If your illness or injury is work-related, or the result of an auto accident, your stay may be covered under your auto insurance or workers' compensation program.

Prior Authorization
Many insurance companies and HMOs require their members to obtain prior approval for hospital services. By being aware of the requirements of your third party payor or HMO, you may avoid reductions in benefits. All written authorizations should be presented to the Registration Department when you first arrive.

Billing Questions
If you have any questions regarding your bill, please feel free to visit our Financial Counselor/Patient Relations Representative located in the Registration Department, or phone 517.663.9477. Hours are 8:00 a.m. to 4:30 p.m. and by special appointment.